Competitive Intelligence to Mitigate Corporate Risks

Early warning can get very complex. One could beThe issue is that "intelligence" we generate has to be
monitoring new emerging technology or a shift incompetitive. The yardstick should be that each one of
consumer behavior. On the other hand, one could beus must be aware of the "consequence of our
monitoring existing competitors. But are we monitoringactions".
latent competitors or parallel competitors.The tools ci professionals use in collection and analysis
Why does a firm go in for low cost strategy option orof information to generate intelligence. We have to see
focused low cost option or broad differentiation optionthe world in various shades of grey rather than black
or focused differentiation option. What is the market?or whitemicro picture - competitive intelligence is a tool
A geographical area or a customer segment. Who is afor corporate warfaremacro picture - competitive
competitor? Existing, latent or parallel. Is the observe,intelligence is a tool for economic supremacy of the
orient, decide, act loop effective?nations.
Are there any backward integrations or forwardNow we all know about private public partnership.
integrations? What about related diversification? NowCold war is over? So what do we do? Hunt terrorists,
when we monitor competitors and we keep thewhich we are.
above in mind, we can identify the feasibility orBut today nations compete for economic supremacy.
mergers or acquisitions to enter a emerging market orFor economic supremacy of nations, each one of us
consolidation strategy.pools in the best resources.
Again market life cycle whether the market is inCollection of information - active intelligence - why is
fragmentation stage such as multiple customerdefensive shield required?
segments or are we looking at consolidation. Further,When collection of information is done using the most
government regulations need to be monitored or letsfeared and the revered tool: m.I.C.E.
say amendments.M - moneyi - ideologyc- compromisee- egoi believe
To top this we need to understand taxation structure,when extraction of information is done using m.I.C.E.,
lets take for example mauritius float. Are competitorscounter- intelligence, we find that the defense- shield is
re-positioning themselves or de-positioning us.vulnerable.
Then sift between the micro picture and macro pictureStrategic secrecy's spin off is product / service
such as focus & re - focus and draw implicationsexcellence.
and maybe generate early warning based onWhether we go in for a:
probability x impact analysis or move a level ahead1. Broad differentiation strategy or
and predict.2. Best cost strategy or
The reason competitive intelligence exist is because3. Focused differentiation strategywe need to
we can join the dots and identify strategic inflectionremember that our "customer acquisition strategy"
points. It is our insight for which the organization needsshould keep in mind the "customer retention strategy".
competitive intelligence. The organizations needFor the "ladder of loyalty" to work such as getting a
competitive intelligence because they cannot substitutecustomer to become advocate of our product and
competitive intelligence.services, we have to offer product / service
Implicit knowledge gives us the cutting edge otherwiseexcellence.
artificial intelligence will not even blink to substitute us.In the "battle for positioning" the product / service,
Technology / regulations / competitors / consumerswithout excellence being the usp, we cannot work on
are drivers.our "best cost strategic option" or "broad differentiation
Once we identify the drivers which interest us or weoption" or "focused differentiation strategy"name of
think are important then of course you are right.the game:- managing consumer / market perception.
In a nutshell early warning = strategic inflection pointasEverybody "supposedly" collects information from
regards to industrial espionage - we are all aware ofos-int.
the consequence of our actions.So, corporate warfare ideally uses tools.
Beyond the cell membrane is the information which on1. To shape community perceptions
crossing the cell membrane in the cytoplasm becomes2. Foster deception
intelligence.3. Seed uncertainty ( F.U.D. ) factorsince propaganda
This is information harvesting in the cytoplasm andand disinformation campaigns have long been staples
early warning is the nucleus of the cell, which isof conventional warfare, so corporate warfare by
generated once the harvested information passesdefault will use the same tools.
through the nuclear membrane.