| Benchmark | | | | manage it. Companies may be able to survive for a |
| In 1996, in the movie Jerry McGuire, actor Cuba | | | | while if managers arent using data to make decisions, |
| Gooding, Jr. made famous the phrase --Show Me the | | | | but they will eventually see their demise, sooner or |
| Money!-- Ten years later, a variation of that command, | | | | later. Those companies to benchmark off are the |
| now --Show Me the Data!-- rings in conference rooms | | | | ones who are not only surviving, but thriving! Pick your |
| throughout the country. Managers far and wide, at | | | | favorite phrase: TQM, Process Management, Quality |
| least the successful ones, are looking at the data. Don't | | | | Circles, Improvement Teams, Standards and |
| tell me your opinion, show me the data. Can you back | | | | Measurement departments or any other title you |
| it up with data? | | | | prefer. The function is the same. |
| Remember this: If you cannot measure it, you cannot | | | | |