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| Normal 0 false false false EN-US X-NONE X-NONE | | | | 4.     Documentation and the prices are finalized |
| MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } | | | | and agreement is drawn between the supplier and the |
| * Style Definitions */ table.MsoNormalTable | | | | client. |
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| mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; | | | | 5.     A legal document is drawn on how the |
| mso-style-noshow:yes; mso-style-priority:99; | | | | client and the supplier will work. Commencement date |
| mso-style-qformat:yes; mso-style-parent:""; | | | | and the date of signing the document are the |
| mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; | | | | important criteria to be noted. |
| mso-para-margin-bottom:.0001pt; | | | | Â |
| mso-pagination:widow-orphan; font-size:10.0pt; | | | | 6.     Transition will be effective for a period of 4 |
| font-family:"Times New Roman","serif";} | | | | months after the service has commenced. Services |
| Outsourcing could be stated as a procedure in which | | | | are handled after this process. ‘Centralization’ |
| there is usually subcontracting to a third party | | | | and ‘Standardization’ is emphasized to |
| company. The plan is basically adopted to reduce the | | | | implement SLA (Service Legal Agreement) and to |
| cost and make the best out of the available resources, | | | | reduce the TCO (Total Cost Ownership). |
| technology and capital. | | | | Â |
|                 | | | | 7.     Agreement is executed and goes on for |
| Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â | | | | the period of contract. |
| The ultimate aim of outsourcing is to increase | | | | Â |
| employment in a developing country and improving the | | | | 8.     When the contract is about to end, |
| living standards of the working class. But the IT | | | | termination can take back the services or transfer |
| operations in the past few years have suffered due to | | | | them to another supplier. |
| the whole idea of outsourcing. There have even been | | | | Â |
| instances like McDonald's drive through windows | | | | What are the reasons for outsourcing? |
| speakers and order boxes being manned by individuals | | | | Â |
| that are not even in that building or for that matter in | | | | ·        Improving quality |
| the same country. Many of the infomercials have tele | | | | ·        Expertise in operation |
| calls to be attended to and these are handled by | | | | ·        Benefit from tax |
| outsourcing to India. Strong grounding in the English | | | | ·        Capital Venture |
| language makes it cost effective. However, one | | | | ·        Reduction in marketing Time |
| cannot deny the fact that outsourcing is important and | | | | ·        Commodification |
| more of a helpful tool. | | | | ·        Management of capacity |
|          | | | | ·        Improvement of quality |
| Outsourcing | | | | ·        Catalyst for change |
|                  | | | | ·        Talent access |
|  | | | | ·        Knowledge and contract |
| 1.     Strategic level decision followed by | | | | ·        Restructuring and saving cost |
| approval from the board is required for carrying out | | | | ·        Focusing on the core business |
| outsourcing techniques. Decisions are processed with | | | | Â |
| a make-buy analysis. | | | | Activity Behind outsourcing |
| Â Â Â Â Â Â | | | | Â |
| 2.     Referred to as RFP it takes place through | | | | Firms have responsibility to handle new requirements |
| bidding. The innovative ideas and the creativity of the | | | | of the market and utilize resources efficiently. R & D |
| suppliers may be used to judge their proposals. | | | | work might be outsourced to research organization at |
| Â | | | | contract. |
| 3.     Response of the suppliers and the | | | |  |
| requirements of the clients are analyzed and down | | | | This benefits the end customer, company choosing the |
| selection is carried out which involves selection of | | | | outsourcing to the investors and everyone in the |
| suppliers until a few remain. | | | | outsourcing location. |