| The most important member of a team for policies | | | | |
| and procedures is the team leader. Other important | | | | 1. Working knowledge of the technical issues being |
| roles are the participants, the facilitator, the time | | | | addressed by the team; |
| keeper, and the note taker. A facilitator is only needed | | | | 2. Experience and skills in managing group process |
| when the meeting is likely to last at least four hours | | | | issues; |
| and/or when the participants are known to stray off | | | | 3. Experience managing diverse groups of people with |
| topic (we all know these people). The time keeper and | | | | a wide variety of backgrounds, training, and interests; |
| note taker are generally roles that can be selected | | | | 4. Ability to work with little, no, or unclear authority; |
| from among the team participants. | | | | 5. Willingness and the relevant skills to manage outside |
| The team leader serves the role of guiding team | | | | the group; |
| participants in a manner that commands their respect, | | | | 6. Know-how to help the team set a mission, goals, |
| trust, confidence, and whole-hearted cooperation. | | | | and objectives; |
| Effective team leaders have a clear vision and are | | | | 7. Knowledge and assertiveness to obtain the needed |
| able to communicate that vision to the members of | | | | resources for the team; |
| the team. They develop a sense of urgency about the | | | | 8. Ability to protect the team from undue and |
| team's work, involve team members in goal setting and | | | | counterproductive outside interference; |
| decision making, and foster a climate of openness and | | | | 9. Willingness to adapt as conditions change and the |
| honesty. The successful leader also is able to | | | | needs of the team evolve; and |
| understand and facilitate the human dynamics of the | | | | 10. Sense of humor. |
| team and keep it focused on a goal. The most | | | | Keep these requirements in mind when selecting a |
| significant requirements for a team leader include but | | | | team leader for your next policies and procedures |
| are not limited to: | | | | project. |