Use Your Information Technology Department to Improve Merger and Acquisition Results!

When your company did it's most recent acquisition, orWhen they don't, a substantial amount of work can be
when it was acquired by another company, what roleneeded to achieve commonality. That commonality is
did your Chief Information Officer play? Chances are,the thing that enables asset leveraging actions such as
your CIO could have contributed more to thelarger purchase volumes and shared services. Some
company's success. It's no secret that mergers andcompanies are satisfied with saying "we have a
acquisitions (MA First, get your IT experts involved inmaster schedule and they have a master schedule, so
systems evaluation during due diligence phase of thewe're a match there". They aren't digging deep enough.
transaction. Specifically, get them to focus on theseIf one company schedules order start dates and the
elements of the acquisition target:other schedules completion dates, a lot of things can
Nature of Systems - what they do, whether they aredrive them out of synch. Especially when one
internally developed or commercial-off-the-shelfcompany will be a feeder to another, that level of
(COTS) packages, and how effective they are.synchronization is important. In companies like telecom
Ineffective systems cost a fortune in terms ofcompanies, coordinating things like carrier service
efficiency, and load and additional burden on theagreements and inventory redeployment also require
company in license fees, and / or maintenance costs.some detailed review and coordination. Depending on
Functionality / Capability - Is what they do available inwhat lies in the details, a lot of money can be captured
your existing systems platform? Is the functionality of- or lost. Require an IT plan and estimate. Be sure your
these systems so unique and important that theycompany's information technology leader knows that
would have to be retained and supported following thehis or her career will be impacted - for good or ill - by
acquisition? Is it additional capability that would be ofthe quality of that plan. Next year's IT budget will be a
value to the rest of your company following thefunction of what is contained in that plan along with
acquisition?normal expenses. That way, the people performing the
Scalability - Assuming that the capability of a system isestimate will be motivated to make sure it's thorough.
important; can it grow enough to support the userFourth, look for a succinct listing of the major systems
base of your entire company without substantialthat will be mothballed, what will replace them, and
upgrades and rework?what kind of effort will be required to make that
Migration Path - Is the system supported by an outsidetransition happen.
company that will keep it current with the latestThen look at timing to see whether it lines up with the
technology and business practices?projected business case for the acquisition. Will it break
Compatibility - Will the systems of the company beingeven in time? Finally, look at whether your company
acquired work well with the balance of the systems inhas the skills needed to perform the transition work. If
the acquiring company? Will they run on your existingnot, will you be able to hire people and bring them up to
hardware? If they were internally developed, are theyspeed quickly enough, or do you plan to bring in outside
written in a language that your IT organization canexperts? Make sure the associated costs are in your
support?business case. Fifth and finally, look for low-hanging
Strategic Fit - Do the systems required to operate thefruit. Will the new IT capabilities acquired as a part of
acquisition target fit well with the overall IT strategy ofthe new business provide new efficiencies? Are there
your company? For example, if your company hasopportunities to migrate the balance of your
decided to move to a few tightly integratedcompany's systems to a newly acquired platform that
commercial software application sets, acquiring ais more efficient? Does the combination of the old and
company that requires extensive internally developedthe new technology (or data) provide management
systems is a poor choice.with new insight, new competitive intelligence, or new
Second, push for adequate detail to understand theservice offerings? What level of effort and investment
real costs involved. Your IT experts can help youwould be required to make those opportunities into
determine whether basic data elements such as partreality? Again, request any cost and benefit data that
numbers and units of measure mean the same thing.is pertinent to the acquisition's business case.